{"id":7217,"date":"2025-11-12T18:39:15","date_gmt":"2025-11-12T15:39:15","guid":{"rendered":"https:\/\/brown-pigeon-897842.hostingersite.com\/shipping-policy\/"},"modified":"2025-11-12T18:39:15","modified_gmt":"2025-11-12T15:39:15","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/kuzu-meat.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p data-start=\"241\" data-end=\"374\">Welcome to <strong data-start=\"254\" data-end=\"267\">Kuzu Meat<\/strong>, where we are committed to delivering fresh, chilled, and frozen meat through a distribution network equipped to ensure the highest standards of quality and hygiene.<\/p>\n<h2 data-start=\"381\" data-end=\"410\"><strong data-start=\"384\" data-end=\"410\">Current Delivery Coverage<\/strong><\/h2>\n<p data-start=\"411\" data-end=\"470\">We currently provide delivery throughout the <strong data-start=\"435\" data-end=\"462\">entire Eastern Province<\/strong>, including:<\/p>\n<ul>\n<li data-start=\"474\" data-end=\"486\"><strong data-start=\"474\" data-end=\"484\">Dammam<\/strong><\/li>\n<li data-start=\"489\" data-end=\"500\"><strong data-start=\"489\" data-end=\"498\">Khobar<\/strong><\/li>\n<li data-start=\"503\" data-end=\"515\"><strong data-start=\"503\" data-end=\"513\">Jubail<\/strong><\/li>\n<li data-start=\"518\" data-end=\"529\"><strong data-start=\"518\" data-end=\"529\">Al-Ahsa<\/strong><\/li>\n<\/ul>\n<p data-start=\"531\" data-end=\"617\">Through an equipped delivery fleet that maintains appropriate temperatures for fresh and chilled products.<\/p>\n<h2 data-start=\"624\" data-end=\"663\"><strong data-start=\"627\" data-end=\"663\">Future Expansion \u2013 Riyadh Branch<\/strong><\/h2>\n<p data-start=\"664\" data-end=\"759\">After opening the <strong data-start=\"675\" data-end=\"689\">Riyadh branch<\/strong> soon, God willing, complete delivery coverage will be added for the Riyadh region, including:  <\/p>\n<ul>\n<li data-start=\"763\" data-end=\"771\">Riyadh<\/li>\n<li data-start=\"774\" data-end=\"808\">Nearby governorates according to expansion phases<\/li>\n<\/ul>\n<p data-start=\"810\" data-end=\"864\">The shipping policy will be updated as soon as the branch officially begins operations.<\/p>\n<h2 data-start=\"871\" data-end=\"895\"><strong data-start=\"874\" data-end=\"895\">Delivery Schedule<\/strong><\/h2>\n<ul>\n<li data-start=\"898\" data-end=\"940\">Orders are prepared daily according to the work schedule.<\/li>\n<li data-start=\"943\" data-end=\"1012\">Delivery is made within <strong data-start=\"960\" data-end=\"989\">the same day or next day<\/strong> within the mentioned cities.<\/li>\n<li data-start=\"1015\" data-end=\"1065\">Duration may vary depending on distance or demand during peak seasons.<\/li>\n<\/ul>\n<h2 data-start=\"1072\" data-end=\"1092\"><strong data-start=\"1075\" data-end=\"1092\">Shipping Fees<\/strong><\/h2>\n<ul>\n<li data-start=\"1095\" data-end=\"1137\">Delivery fees vary according to city and distance.<\/li>\n<li data-start=\"1140\" data-end=\"1196\">Shipping cost is clearly displayed on the checkout page before completing the order.<\/li>\n<li data-start=\"1199\" data-end=\"1255\">Free or discounted shipping offers may be available during seasonal campaigns.<\/li>\n<\/ul>\n<h2 data-start=\"1262\" data-end=\"1286\"><strong data-start=\"1265\" data-end=\"1286\">Packaging and Preservation<\/strong><\/h2>\n<p data-start=\"1287\" data-end=\"1320\">We are committed to preparing and delivering products through:<\/p>\n<ul>\n<li data-start=\"1324\" data-end=\"1345\">Sealed containers<\/li>\n<li data-start=\"1348\" data-end=\"1368\">Appropriate cooling temperatures<\/li>\n<li data-start=\"1371\" data-end=\"1402\">Refrigerated transport vehicles (when needed)<\/li>\n<li data-start=\"1405\" data-end=\"1455\">Product separation by type to ensure the highest level of hygiene<\/li>\n<\/ul>\n<h2 data-start=\"1462\" data-end=\"1484\"><strong data-start=\"1465\" data-end=\"1484\">Order Receipt<\/strong><\/h2>\n<ul>\n<li data-start=\"1487\" data-end=\"1539\">The customer or their representative must be present at the specified address.<\/li>\n<li data-start=\"1542\" data-end=\"1607\">Delivering the order to the customer or their representative constitutes completion of the delivery process.<\/li>\n<li data-start=\"1610\" data-end=\"1694\">The company is not responsible for any product damage resulting from delayed receipt or improper storage after delivery.<\/li>\n<\/ul>\n<h2 data-start=\"1701\" data-end=\"1740\"><strong data-start=\"1704\" data-end=\"1740\">Changing Address or Delivery Time<\/strong><\/h2>\n<ul>\n<li data-start=\"1743\" data-end=\"1794\">Address or time can be changed <strong data-start=\"1772\" data-end=\"1791\">before order preparation<\/strong>.<\/li>\n<li data-start=\"1797\" data-end=\"1859\">No modifications are possible after the order has been dispatched for delivery, and additional fees may apply. <\/li>\n<\/ul>\n<h2 data-start=\"1866\" data-end=\"1887\"><strong data-start=\"1869\" data-end=\"1887\">Failed Delivery<\/strong><\/h2>\n<p data-start=\"1888\" data-end=\"1933\">A delivery attempt is considered failed in the following cases:<\/p>\n<ul>\n<li data-start=\"1937\" data-end=\"1971\">Customer not responding to driver&#8217;s calls<\/li>\n<li data-start=\"1974\" data-end=\"1988\">Absence of recipient<\/li>\n<li data-start=\"1991\" data-end=\"2016\">Incomplete or incorrect address<\/li>\n<\/ul>\n<p data-start=\"2018\" data-end=\"2052\">Since our products are perishable: <\/p>\n<p data-start=\"2054\" data-end=\"2113\">\u274c Order cannot be resent<br data-start=\"2081\" data-end=\"2084\">\u274c Order value is not refunded<\/p>\n<h2 data-start=\"2120\" data-end=\"2159\"><strong data-start=\"2123\" data-end=\"2159\">Products Arriving in Unsatisfactory Condition<\/strong><\/h2>\n<p data-start=\"2160\" data-end=\"2311\">If there is any problem with the product upon receipt (damage \u2013 error \u2013 shortage), it must be reported within <strong data-start=\"2240\" data-end=\"2250\">two hours<\/strong> with clear photos, and the case will be handled according to the return policy.  <\/p>\n<h2 data-start=\"2318\" data-end=\"2336\"><strong data-start=\"2321\" data-end=\"2336\">Contact<\/strong><\/h2>\n<p data-start=\"2318\" data-end=\"2336\"><strong data-start=\"3779\" data-end=\"3799\">Phone \/ WhatsApp:<\/strong> <a href=\"tel:0508512515\">0508512515<\/a><br data-start=\"3810\" data-end=\"3813\"><strong data-start=\"3813\" data-end=\"3835\">Email:<\/strong> <a href=\"mailto:Info@kuzumeat.com\">Info@kuzumeat.com<\/a><br data-start=\"3868\" data-end=\"3871\"><strong data-start=\"3871\" data-end=\"3883\">Address:<\/strong> <a href=\"https:\/\/maps.app.goo.gl\/N72xjUbj9T4MrZrm9?g_st=awb\" target=\"_blank\" rel=\"noopener\">Othman bin Affan Street, Al-Jamiyeen District, Dammam<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We provide fast delivery service to the entire Eastern Province with safe packaging that maintains meat quality. Learn about delivery schedules, fees, and current and future coverage areas.  <\/p>\n","protected":false},"author":1,"featured_media":2814,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7217","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/pages\/7217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/comments?post=7217"}],"version-history":[{"count":0,"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/pages\/7217\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/media\/2814"}],"wp:attachment":[{"href":"https:\/\/kuzu-meat.com\/en\/wp-json\/wp\/v2\/media?parent=7217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}