Welcome to Kuzu Meat, where we are committed to delivering fresh, chilled, and frozen meat through a distribution network equipped to ensure the highest standards of quality and hygiene.
Current Delivery Coverage
We currently provide delivery throughout the entire Eastern Province, including:
- Dammam
- Khobar
- Jubail
- Al-Ahsa
Through an equipped delivery fleet that maintains appropriate temperatures for fresh and chilled products.
Future Expansion – Riyadh Branch
After opening the Riyadh branch soon, God willing, complete delivery coverage will be added for the Riyadh region, including:
- Riyadh
- Nearby governorates according to expansion phases
The shipping policy will be updated as soon as the branch officially begins operations.
Delivery Schedule
- Orders are prepared daily according to the work schedule.
- Delivery is made within the same day or next day within the mentioned cities.
- Duration may vary depending on distance or demand during peak seasons.
Shipping Fees
- Delivery fees vary according to city and distance.
- Shipping cost is clearly displayed on the checkout page before completing the order.
- Free or discounted shipping offers may be available during seasonal campaigns.
Packaging and Preservation
We are committed to preparing and delivering products through:
- Sealed containers
- Appropriate cooling temperatures
- Refrigerated transport vehicles (when needed)
- Product separation by type to ensure the highest level of hygiene
Order Receipt
- The customer or their representative must be present at the specified address.
- Delivering the order to the customer or their representative constitutes completion of the delivery process.
- The company is not responsible for any product damage resulting from delayed receipt or improper storage after delivery.
Changing Address or Delivery Time
- Address or time can be changed before order preparation.
- No modifications are possible after the order has been dispatched for delivery, and additional fees may apply.
Failed Delivery
A delivery attempt is considered failed in the following cases:
- Customer not responding to driver’s calls
- Absence of recipient
- Incomplete or incorrect address
Since our products are perishable:
❌ Order cannot be resent
❌ Order value is not refunded
Products Arriving in Unsatisfactory Condition
If there is any problem with the product upon receipt (damage – error – shortage), it must be reported within two hours with clear photos, and the case will be handled according to the return policy.
Contact
Phone / WhatsApp: 0508512515
Email: Info@kuzumeat.com
Address: Othman bin Affan Street, Al-Jamiyeen District, Dammam
