At Kuzu Meat, we are committed to protecting your privacy and personal data, and we operate according to the highest standards of security and integrity. By using our website or completing a purchase, you agree to the privacy policy outlined below.
Information We Collect
We collect the following information when you use our website:
First: Information provided directly by the customer
- Full name
- Mobile number
- Email address
- City and detailed address
- Payment information (we do not store card data – processed through secure payment gateways)
- Order and purchase data
Second: Information collected automatically
- Cookies
- IP address
- Device type and browser
- Pages visited within the website
How We Use Information
We use your data for the following purposes:
- Processing orders and shipping products
- Improving user experience within the website
- Communicating with you regarding orders or offers
- Verifying payment transactions and preventing fraud
- Preparing reports to improve product and service quality
Data Protection
We ensure the protection of your data through:
- Using secure Saudi payment systems (HyperPay – Tap – PayTabs – Moyasar – STC Pay)
- Data encryption via SSL protocol
- Secure data storage and backup
- Not sharing your data with any external party without your permission
Information Sharing
We may share your data only with the following parties:
- Shipping and delivery companies
- Approved payment gateways
- Billing and inventory system Daftra
- Official authorities upon request
No data is sold or shared with external marketing parties.
Cookies
We use cookies to improve user experience, such as:
- Remembering products in the cart
- Remembering the selected language
- Analyzing statistics and improving the website
You can disable them from browser settings, which may affect some website functions.
User Rights
The user has the right to:
- Request a copy of their data
- Request modification or updating of data
- Request deletion of account or data
- Unsubscribe from marketing messages
- Know how their data is being used
You can contact us through the Contact Us section to execute any of these requests.
Payment Policy
- Payments are processed through 100% secure Saudi gateways
- The website does not retain bank card data
- A tax invoice is issued through the Daftra system
Data Storage Policy
- Order data and financial records are retained according to local regulations
- Data is not retained longer than necessary except for accounting and legal requirements
Children’s Privacy Policy
We do not collect or store data from individuals under 18 years of age.
External Links
The website may contain external links, and we are not responsible for the content or policies of those websites.
Privacy Policy Updates
We may update this policy at any time, and the update will be published with the date of the last modification.
Contact Us
For any inquiries related to the privacy policy, you can contact us via:
📞 0508512515
📍 Othman bin Affan Street, Al-Jamiin District, Dammam
✉️ Info@kuzumeat.com
