Privacy Policy

We are committed to protecting your personal data and using it only for processing and delivery purposes, without sharing it with any third party except when necessary and in compliance with Saudi regulations.
Last update November 27, 2025

At Kuzu Meat, we are committed to protecting your privacy and personal data, and we operate according to the highest standards of security and integrity. By using our website or completing a purchase, you agree to the privacy policy outlined below.

Information We Collect

We collect the following information when you use our website:

First: Information provided directly by the customer

  • Full name
  • Mobile number
  • Email address
  • City and detailed address
  • Payment information (we do not store card data – processed through secure payment gateways)
  • Order and purchase data

Second: Information collected automatically

  • Cookies
  • IP address
  • Device type and browser
  • Pages visited within the website

How We Use Information

We use your data for the following purposes:

  • Processing orders and shipping products
  • Improving user experience within the website
  • Communicating with you regarding orders or offers
  • Verifying payment transactions and preventing fraud
  • Preparing reports to improve product and service quality

Data Protection

We ensure the protection of your data through:

  • Using secure Saudi payment systems (HyperPay – Tap – PayTabs – Moyasar – STC Pay)
  • Data encryption via SSL protocol
  • Secure data storage and backup
  • Not sharing your data with any external party without your permission

Information Sharing

We may share your data only with the following parties:

  • Shipping and delivery companies
  • Approved payment gateways
  • Billing and inventory system Daftra
  • Official authorities upon request

No data is sold or shared with external marketing parties.

Cookies

We use cookies to improve user experience, such as:

  • Remembering products in the cart
  • Remembering the selected language
  • Analyzing statistics and improving the website

You can disable them from browser settings, which may affect some website functions.

User Rights

The user has the right to:

  • Request a copy of their data
  • Request modification or updating of data
  • Request deletion of account or data
  • Unsubscribe from marketing messages
  • Know how their data is being used

You can contact us through the Contact Us section to execute any of these requests.

Payment Policy

  • Payments are processed through 100% secure Saudi gateways
  • The website does not retain bank card data
  • A tax invoice is issued through the Daftra system

Data Storage Policy

  • Order data and financial records are retained according to local regulations
  • Data is not retained longer than necessary except for accounting and legal requirements

Children’s Privacy Policy

We do not collect or store data from individuals under 18 years of age.

External Links

The website may contain external links, and we are not responsible for the content or policies of those websites.

Privacy Policy Updates

We may update this policy at any time, and the update will be published with the date of the last modification.

Contact Us

For any inquiries related to the privacy policy, you can contact us via:
📞 0508512515
📍 Othman bin Affan Street, Al-Jamiin District, Dammam
✉️ Info@kuzumeat.com