Frequently Asked Questions

Do you have another question?

We appreciate your message!

Fill out the form and we’ll respond within one business day.

Where does Kuzu Meat's meat come from?

At Zahrat Al Mayadin Company, we import and supply halal meat from the best producing countries around the world such as: Australia, New Zealand, Pakistan, Georgia, Romania, Sudan, Ethiopia, Nigeria, and Brazil.
All meat is slaughtered in certified official slaughterhouses under complete health supervision to ensure quality, cleanliness, and freshness.

Yes, all our products are 100% halal and undergo legitimate slaughter procedures and approved regulatory standards in Saudi Arabia.

We provide all types:

  • Fresh meat

  • Chilled meat

  • Frozen meat
    with proper temperature control during supply and delivery.

Delivery is done via refrigerated vehicles to ensure product quality is maintained.

Meat is transported via refrigerated trucks according to the highest food safety standards, with temperature monitoring to ensure the product arrives with the same quality and tenderness.

Yes, we allow customers to request custom cutting (grilling – cooking – trays – whole pieces), and the order is executed by a specialized team.

Delivery is currently available in:

  • The entire Eastern Province: Dammam – Khobar – Jubail – Al-Ahsa
  • When the Riyadh branch opens, delivery will be available throughout the Riyadh region, God willing.

Delivery usually takes place within 24 hours within the same city, and the duration may vary depending on order volume or product type.

We provide reliable Saudi payment methods:

  • Mada
  • STC Pay
  • Apple Pay
  • Credit cards

Yes, orders can be canceled or modified before product preparation.
If cutting or preparation has been done, cancellation is not possible to maintain food quality and safety.

We are fully committed to customer satisfaction.
If there is a defect or problem with the order, please contact customer service immediately, and the product will be replaced or the amount refunded depending on the case.

  • Storage in the refrigerator (0–4 degrees) for 24–48 hours.
  • Storage in the freezer (-18) for long-term use.
  • It’s preferable to separate pieces into small bags for easier use.

Yes, offers are updated regularly on the Offers page, and you can subscribe to the mailing list to get the latest discounts.

Yes, we have a specialized department for supplying meat to restaurants, cafes, catering companies, and hotels with wholesale prices and ongoing discounts.

Contact form on the website

Yes — Zahrat Al Mayadin offers a complete franchise system that includes training, operations, support, and raw material supply.
Details are available on the Franchise page.